• Hi!
    I'm Gabe.

    Versatile data and technology professional with over 15 years of experience merging data with creativity

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    Business
    Intelligence

    Data
    Science

    Web
    Development

    Cloud
    Infrastructure

About

About Me

My experience spans the for-profit, nonprofit and government sectors. In all of these, I've always found my way to data-centric roles, creating and interpreting systems that provide business-critical information to decision makers. Although my primary domains of expertise focus on CRM, HRMS, and financial systems, I've found opportunities to generalize my data and technology skills to scenarios ranging from nuclear regulatory compliance to selling tickets to Hamilton! I believe that this flexibility and capability to solve complex problems hinge on 2 essential factors:

  • Stretch yourself. Don't just think outside the box - think outside the galaxy.
  • Be inclusive. Engage with stakeholders in ways that encourage curiosity and create safe spaces for all.

In addition to my technical expertise, I have over 8 years of experience as a professional pianist, music director, arranger, synthesizer programmer, and music educator at the university level. For me, this background in arts and education is as essential to creative problem-solving as any technical skill. Although I'm not currently playing professionally, it's still one of my favorite things to do, especially if I'm stuck on a tech problem and need a new approach!

Skills

Key Skills

  • Languages: SQL, Python, C#, JavaScript/TypeScript, secondary experience in over 10 other languages
  • Data science/machine learning tools: Pandas, Scikit-Learn, TensorFlow, PySpark, Matplotlib/Seaborn
  • Database management: Microsoft SQL Server (including Integration Services), PostgreSQL, MySQL
  • Business intelligence: Sisense, SQL Server Reporting Services
  • Cloud Platforms: AWS (EC2, S3, VPC, ELB, IAM, WAF), GCP (BigQuery, Google Apps Script), Azure (Active Directory Domain Services, Backup, Microsoft 365 administration)
  • UI development: .NET, NodeJS, Vue, HTML, CSS
  • API development: .NET, Flask, NodeJS
  • Clearances: Top Secret-level (currently inactive)
Experience

Work Experience

Technical Program Manager, Amazon Direct Fulfillment 2021-2022

  • Managed a complex, cross-organization effort to enhance customer privacy, coordinating development work of 6 teams across the US and China.
  • Provided guidance to engineers to achieve compliance with GDPR, CCPA, CPRA, and other new and evolving privacy standards.
  • Led regular cross-functional meetings with over 60 Direct Fulfillment engineers and product managers to review launch readiness plans and new project proposals.

Director of Business Intelligence & Applications, The Shed 2018-2021

  • Provided the data infrastructure needed to launch a major performing and visual arts institution in Manhattan, including CRM, ticket sales and donations management.
  • Provided reporting and business intelligence functions to all departments and partners.
  • Managed technical aspects of all major web projects, working with stakeholders to create compelling, patron-focused digital products.
  • Converted CRM system to self-managed cloud infrastructure in Amazon Web Services, improving flexibility, accessibility and performance.

CRM Administrator, Kennedy Center for the Performing Arts 2017-2018

  • Administered large-scale CRM system handling all ticket sales and fundraising for the nation's performing arts center, encompassing millions of patrons and donor records.
  • Implemented or consulted on all new initiatives in CRM, including system upgrades, web enhancements and customizations, and data governance.
  • Advocated for the organization with CRM vendor to resolve bugs and optimize for scalability.

Director of Information Services, Signature Theatre 2014-2017

  • Led transition from Ticketmaster to Tessitura for CRM and ticket sales, including planning, system configuration, data migration, and custom reporting.
  • Created new Information Services department and took on senior leadership role.
  • Managed projects and provided technical expertise to third-party web developer to create custom website and ticket purchase path.
  • Modernized technology infrastructure, including server virtualization, Microsoft 365 and VoIP.

IT Systems Analyst, Washington Group International 1999-2006

  • Provided a wide range of information technology skills to a global corporation serving the needs of the US Departments of Energy and Defense.
  • Responsible for financial/HRMS systems management, reporting, application development, end-user support, and SQL database administration, serving over 300 employees.
Education

Education

General Assembly logo

Intensive 12-week Python-based instruction covering a wide range of data science and machine learning topics, including:

  • Data scraping/ingestion/cleaning techniques
  • Exploratory data analysis and visualizations
  • Linear and logistic regression
  • Tree and ensemble models
  • Natural language processing
  • Time series modeling
  • Fully-connected, convolutional and recurrent neural networks
USC Aiken logo
University of South Carolina Aiken